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Stadiums are where the magic of football happens. They are the meeting place where fans and rivals experience the thrill of competition. Passion and joy, and also sorrow, are shared in the stadiums with the players and the team, with thousands of fans and even with millions in front of a television.

That is why it is always exciting to go to a stadium to watch a football match. An experience that technology, applied to the digitalisation of stadiums (smart stadiums) has the capacity to turn into a memorable experience, increasing the attractiveness of sports venues for fans, viewers and sponsors.

How

Innovative technologies such as 5G connectivity, the Cloud, Big Data and Artificial Intelligence, and the Internet of Things (IoT) offer football clubs everything they need to improve and extend their relationship with their fans, to attract new audiences and to increase the number of spectators in their stadiums. It also allows clubs to be more agile in responding to the demands of fans and advertisers; and to adapt to new football consumption habits, especially among young people.

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The digitalisation of stadiums and sports facilities allows clubs to provide services and entertainment ecosystems to attendees. It also enables new dynamic and proximity marketing actions to increase audience participation and loyalty at events or at the club itself. For example,

Digitalisation also makes it possible to offer 360° video scoreboards and turn stadiums into visual and acoustic spectacle generators in tune with the development of the match and the emotions of the crowd. Both during football matches and at events of all kinds, such as meetings, cultural events or concerts.

The use of IoT sensing and Artificial Intelligence also allows clubs to know in detail the behaviour and profile of those attending the course and its surroundings.

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In this way, clubs obtain insights about tourists or visitors to take into consideration when making operational, strategic or decisions. For example, to decide what is the best date and time to hold a specific event or launch a promotion, and what type of promotion.

Also to know with which public, at what times or in which areas of the stadium different commercial actions work best; or to optimise access control and the flow of attendees, improving their safety and that of the stadium.

Sensorisation also increases the operational efficiency of sports facilities when combined with high-speed, delay-free connectivity (5G) and Cloud and Edge Computing technologies.

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This combination of technologies enables autonomous and automated coverage of sporting events. Connected remote cameras and artificial intelligence algorithms are capable of performing real-time game analysis, tagging plays and orienting and switching cameras to produce a signal suitable for live broadcasting -on television, social networks, digital platforms…- that, in addition to:

Cloud platform stores a historical audiovisual archive that remains available and easily accessible for the club, the media and the fans, erasing the limits to the capacity to store and manage all the content generated by the smart stadium.

The possibilities offered by digitalisation are many, both for football clubs, their fans and spectators. Also for football: the digitalisation of football stadiums turns the world’s greatest spectacle into a memorable experience.Throughout the pandemic, rapid technology innovations across all sectors enabled society to continue functioning. But unfortunately, many industries had to close in a bid to combat the virus. The sporting industry, along with other live events and entertainment, suffered greatly.

Smart

Pro Stadium Tournaments

However, with a return to full capacity events in the UK and partial capacity across other European countries, the exhilaration, passion, and thrill of live sporting events has returned. Once again, technology has enabled this, and it’ll be vital in ensuring this continues over the months ahead, particularly as we head back into the colder seasons.

From data analytics to distributed antenna systems, different technologies have helped stadiums return to full capacity. In addition to providing vital protection against the spread of coronavirus, they’re also enabling venues to become more profitable and improve the fan experience.

When coronavirus emerged at the start of 2020, governments had the difficult choice of temporarily halting stadium events in order to slow down the spread of the disease and protect the public. However, as the pandemic showed no signs of slowing down, large-scale sporting events remained closed for several months. With visits dropping from tens of thousands to zero overnight, stadiums lost their main source of income.

Allianz Stadium (sydney)

Although the pandemic has had a devastating impact on these venues, they have been able to gradually reopen with the easing of lockdown restrictions and solve many of the different challenges of the pandemic by adopting innovative new technologies, which are now propelling them into the future.

Before the pandemic, sporting fans would need to show a physical ticket to someone at the entrance of the stadium. Now, using a combination of digital tickets, facial recognition technology, health status information, and barcode scanning hardware installed at point-of-entry, fans can easily verify their identity, complete key health and safety checks before leaving their home, prove their COVID-19 status, and safely check into sporting venues without the need to come into contact with stadium staff. This process is more efficient for fans and helps stadiums to ensure a safe and secure environment for everyone.

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Another technology that is reducing human contact across stadiums, while providing key information to fans, is indoor navigation. Tracking technologies can direct fans to key points of interest around the stadium, such as entrances, exits, seating, toilets, and food stands, so they don’t get lost and make unnecessary contact with others by asking for directions. In a post-Covid world this improves the fan experience, ensuring they enter the stadium at the best place, experience an efficient exit, and are able to quickly and easily find the right — and closest — facilities when in the stadium.

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Additionally, data about fans’ movement in the stadium and the people around them ensures contact tracing initiatives are a success. When stadiums use these solutions, they can help control the spread of the virus, protect fans, and avoid the need to reduce capacity or close again.

Since the start of the pandemic, stadiums have utilized a range of technologies to help fight COVID-19, keep fans safe, and ultimately remain open. But something to remember is that technology is incredibly versatile and can provide stadiums with huge benefits long after the pandemic has come to an end.

Leveraging tracking technology and data analytics, stadiums are able to radically transform how they manage staff, control stock levels, and manage crowds and on-site facilities. By analyzing data that gives key insights into these areas, stadiums can boost efficiencies, reduce operational costs, increase sales, and find other areas for improvement across the entire venue.

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Stadiums are also increasingly investing in the latest Wi-Fi technologies and distributed antenna systems to improve on-site connectivity. This allows spectators to follow the game right across the stadium and enables dispersed employees to communicate with each other more effectively. At the same time, stadiums can provide new capabilities such as digital ticketing and e-commerce opportunities through better connectivity.

Champions

However, technology doesn’t just offer operations and sales benefits. With the latest advances in infrastructure, advanced analytics, robotics and artificial intelligence, stadiums can also make more informed decisions when it comes to creating sporting strategies and tactics.

One of the biggest areas stadiums can transform through the use of technology and analytics, is fan engagement. For example, personalized feeds that provide real-time updates on games, teams and athletes are a great way to improve interaction with fans from all over the world.

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These systems can analyze various data points, including player metrics, rankings and averages, and turn them into interactive infographics that can be accessed via mobile devices. That way, fans can experience the insights provided when watching at home when at an in-person event and can also follow games they aren’t able to attend in person more closely, while benefiting from a uniquely personalized experience.

Mobile personal news feeds are also great for spectators who have travelled to a stadium to watch a game but are sitting far away from the sporting action or decide to take a toilet or refreshment break while the game is still taking place. And, of course, stadiums can show key sporting metrics on large displays for everyone in the stadium to see.

The reality is that fan engagement technology is currently scratching the surface. Over the next few years, advanced technologies like holograms, AI and drones will help to create an even more immersive experience for sports fans. One day, fans will be in the comfort of their own home and feel like they are watching a game live at a stadium as a result of new sporting technology.

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It’s fair to say coronavirus has been an extremely challenging time for the sporting sector, particularly stadiums and other venues that cater to large crowds of spectators. But what’s certain is that technology has provided a lifeline to stadiums during this tough time and will continue to play a vital role across the industry into the future.

Laurence has been a technology leader both in consulting and industry for more than 25 years. In the last 3

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